Join us in Newport Beach
for Aptos Engage Direct!

We’re bringing the Engage experience to you! Aptos Engage Direct distills the best from our signature event into a single day of accessible, interactive learning and networking. Hosted in the heart of Newport Beach to maximize your value and minimize your commitments.

Aptos Engage Direct
Newport Beach

Date & Time: Thursday, May 2, 2024 8:30am

Location: Hyatt Regency Newport Beach – 1107 Jamboree Road, Newport Beach, CA 92660

Focused Learning

Get actionable insights and gain knowledge you can apply immediately. Engage Direct Newport Beach is packed with valuable content, including thought leadership, product education and more.

Local Networking

Connect with peers in your region, fostering relationships that can extend beyond the events and into your professional network. Engage Direct brings retails’ brightest minds together in your backyard.

Interactive Experience

Learn more, connect deeper and grow faster in our engaging one-day experience. Engage Direct Newport Beach’s interactive atmosphere provides ample opportunities for questions, discussions and insight.


Jeremy Grunzweig
General Manager
Ian Auerbach
VP, Product Management
Nikki Baird
VP, Strategy
John Carney
VP, Architecture
Helen Fourtounis
VP, Merch & Omnichannel Strategy
Mike Hughes
VP, Customer Engagement
Jason James

Newport Beach Agenda

8:30am – 9:15

Breakfast and Registration

9:15 – 10:30

Whether we like it or not, retail must move at the speed of consumer expectation. So what do consumers expect these days and what does it mean for the retail industry? Nikki Baird covers the consumer shifts and expectations driving 2024 and beyond, how retailers are responding, and what that means for Aptos’s strategy and direction.

10:30 – 11:00


11:00 – 11:45

The evolution of Unified Commerce is driven by the speed of the consumer and retailers’ ability to keep up. Which means any platform provider has a lot of work to do in order to keep both the foundation of the platform and the capabilities it provides constantly evolving. In this session, hear from our product and technology leaders on how our solutions are keeping pace and how microservices play a key role in maximizing how Unified Commerce delivers value.

11:45 – 12:05

Payments and methods of paying look differently everywhere in the world. Whether it’s app-based payments sources that give the shopper the control or bank transfer methods that help reduce fraud, more alternative payment methods are driving forces of change and challenging retailers to think outside of the norm. This session is designed to give a snapshot of current payment method trends and how to think about payment methods as a way to create a consistent shopper experience both in-store and online.

12:05 – 1:05


1:05 – 1:50

Consumer expectations around unified commerce have hit the store the hardest. Whether it’s how to rebuild the store’s role in customer acquisition, how to enable mobile productivity in a tight labor market, how to streamline checkout, or how to bring your store to your customer, retailers have been active in reimagining the store in the face of evolving customer demands. This session will highlight the challenges stores face and how we are investing in our products to help retailers respond.

1:50 – 2:10

Join Avalara for an engaging and collaborative session focused on the evolving landscape of tax calculations in the retail sector. Cory Evans, Avalara’s General Manager of Intelligent Content Management, will discuss online versus offline tax calculations at the point of sale, aiming to uncover insights into the preferences of leading retailers and the integration of these methods into their unique selling processes. Discover the nuances, challenges, and opportunities each approach offers, and contribute to shaping the future of retail tax compliance.

2:10 – 2:45

Retail is the third-most-targeted sector by cyber attackers, followed only by financial institutions and healthcare. Within the retail sector, breaches cost businesses $2.5 million per incident on average. The speed and sophistication of threats are constantly evolving. In this session, we’ll cover how Aptos is responding to meet the evolving threat landscape, discuss compliance needs from PCI 4.0 to SOC 2, and our efforts to secure your environments and data.

2:45 – 3:15


3:15 – 3:45

Inventory performance is more critical than ever, but there are also more ways to drive performance than before. In this session, we’ll explore hot topics in inventory, we’ll debate which underlying technologies are key priorities (and which are not), and we’ll discuss where we are focusing our inventory management investments.

3:45 – 4:30

As omnichannel has evolved into Unified Commerce, the scope of activities that support unified experiences has also expanded, to include things like pre-purchase activities, post-purchase activities, store fulfillment, and returns. This session will look at what is challenging retailers as they evolve their omnichannel strategies, and how Aptos is investing to support these shifts.

4:30 – 4:45

Learn about VF’s journey with Aptos ONE and how they leverage technology to elevate the customer experience.

4:45 – 5:00

Wrap Up


Dinner & Reception at Red O

Agenda subject to change

Venue & Accommodations

Hyatt Regency Newport Beach

1107 Jamboree Road, Newport Beach, CA 92660

Hyatt Regency Newport Beach, a resort-style hotel adjacent to the Upper Newport Bay Ecological Reserve, is nestled among 26 acres featuring hundreds of palms and succulents. Renowned locally as “The Newporter,” as Hyatt Regency Newport Beach was previously named, the hotel’s team has been creating memories for over five decades for guests and locals alike. Access our three unique pools, an executive golf course and a rich history as a live music venue for the acclaimed Newport Beach Jazz Festival and Summer Concert Series.


For those traveling in for Engage Direct, we have a preferred hotel rate available. Hotel Rate is $279 per night plus a $40 resort fee and applicable taxes.


Hotel parking is available at $40 per night for self-parking or $47 per night for valet parking. Parking rates are subject to change without notice.