Join us in New York City for
Aptos Engage Direct!

We’re bringing the Engage experience to you! Aptos Engage Direct distills the best from our signature event into a single day of accessible, interactive learning and networking. Hosted in the heart of New York City to maximize your value and minimize your commitments.

Aptos Engage Direct
New York City

Date & time: Tuesday, April 16, 2024, 9:00 am

Location: Convene – 530 Fifth Avenue, New York, NY 10036

Focused Learning

Get actionable insights and gain knowledge you can apply immediately. Engage Direct New York City is packed with valuable content, including thought leadership, product education and more.

Local Networking

Connect with peers in your region, fostering relationships that can extend beyond the events and into your professional network. Engage Direct brings retails’ brightest minds together in your backyard.

Interactive Experience

Learn more, connect deeper and grow faster in our engaging one-day experience. Engage Direct New York City’s interactive atmosphere provides ample opportunities for questions, discussions and insight.


Jeremy Grunzweig
General Manager
Nikki Baird
VP, Strategy
John Carney
VP, Architecture
Helen Fourtounis
VP, Merch & Omnichannel Strategy
Mike Hughes
VP, Customer Engagement
Jason James

New York Agenda


Arrival and Check-in

9:15 – 10:30

Whether we like it or not, retail must move at the speed of consumer expectation. So what do consumers expect these days and what does it mean for the retail industry? Nikki Baird covers the consumer shifts and expectations driving 2024 and beyond, how retailers are responding, and what that means for Aptos’s strategy and direction.

10:30 – 11:00


11:00 – 11:45

The evolution of Unified Commerce is driven by the speed of the consumer and retailers’ ability to keep up. Which means any platform provider has a lot of work to do in order to keep both the foundation of the platform and the capabilities it provides constantly evolving. In this session, hear from our product and technology leaders on how our solutions are keeping pace and how microservices play a key role in maximizing how Unified Commerce delivers value.

11:45 – 12:05

Payments and methods of paying look differently everywhere in the world. Whether it’s app-based payments sources that give the shopper the control or bank transfer methods that help reduce fraud, more alternative payment methods are driving forces of change and challenging retailers to think outside of the norm. This session is designed to give a snapshot of current payment method trends and how to think about payment methods as a way to create a consistent shopper experience both in-store and online.

12:05 – 1:05


1:05 – 1:50

Consumer expectations around unified commerce have hit the store the hardest. Whether it’s how to rebuild the store’s role in customer acquisition, how to enable mobile productivity in a tight labor market, how to streamline checkout, or how to bring your store to your customer, retailers have been active in reimagining the store in the face of evolving customer demands. This session will highlight the challenges stores face and how we are investing in our products to help retailers respond.

1:50 – 2:10

In this session you will learn how AWS is partnering with Aptos to build solutions that reinvent the in-store experiences for store associates and shoppers. You will see the art of the possible enabled by generative AI technologies and how AWS is innovating to help retailers elevate physical store shopping experiences.

2:10 – 2:45

Retail is the third-most-targeted sector by cyber attackers, followed only by financial institutions and healthcare. Within the retail sector, breaches cost businesses $2.5 million per incident on average. The speed and sophistication of threats are constantly evolving. In this session, we’ll cover how Aptos is responding to meet the evolving threat landscape, discuss compliance needs from PCI 4.0 to SOC 2, and our efforts to secure your environments and data.

2:45 – 3:15


3:15 – 3:45

Inventory performance is more critical than ever, but there are also more ways to drive performance than before. In this session, we’ll explore hot topics in inventory, we’ll debate which underlying technologies are key priorities (and which are not), and we’ll discuss where we are focusing our inventory management investments.

3:45 – 4:30

As omnichannel has evolved into Unified Commerce, the scope of activities that support unified experiences has also expanded, to include things like pre-purchase activities, post-purchase activities, store fulfillment, and returns. This session will look at what is challenging retailers as they evolve their omnichannel strategies, and how Aptos is investing to support these shifts.

4:30 – 4:45

Prepare for our visit to The North Face store by hearing about VF’s journey with Aptos ONE and how they leverage technology to elevate the customer experience.

4:45 – 5:00

Wrap Up and Transition to The North Face

5:00 – 5:45

The North Face Store Experience

5:45 – 8:00

Reception & Dinner

Agenda subject to change

Venue & Accommodations

530 Fifth Avenue, New York, NY 10036

Meeting Location

Convene at 530 Fifth Avenue is a premium meeting and event space in Midtown East within walking distance to Grand Central Station.


For those traveling in for Engage Direct, we have a preferred rate available at a nearby hotel.

The Muse
130 W 46th Street
New York, NY, 10036

The Preferred Rate is $309 per night plus applicable taxes.