Engage Direct Returns to NYC – Now Even Better!
After incredible feedback from last year’s event, we’re excited to bring Engage Direct back to the heart of New York City. This year, we’ve added even more value with Day 1 Product Advisory Council (PAC) sessions for AOM and Store solutions, giving you the opportunity to shape the future of Aptos products. Join us for a day and a half of accessible, interactive learning, networking and thought leadership—all in the iconic energy of NYC.
Aptos Engage Direct
New York City
- 2:00pm – 3:00pm AOM PAC meeting*
- 3:15pm – 5:00pm Store PAC Meeting*
- 5:30pm – 7:00pm Cocktail Reception
By attending an in-person Engage Direct meeting, you will gain access to virtual participation at any relevant PAC meetings hosted in another city.
- 9:00am – Engage Direct
- 5:00pm – Reception & Dinner
*Must own solution to attend PAC meetings
New York Agenda
Wednesday, April 9
1:30pm
Arrival & Check-in
2:00pm – 3:00pm
AOM Product Advisory Council Meeting*
3:15pm – 5:00pm
Store Product Advisory Council Meeting*
5:30pm – 7:00pm
Cocktail Reception
*Must own product to attend PAC session.
By attending an in-person Engage Direct meeting, you will gain access to virtual participation at any relevant PAC meetings hosted in another city.
Thursday, April 10
9:00am – 9:15am
Registration & Settle in
9:15am – 10:00am
Welcome to Aptos Engage Direct! Take this opportunity to get to know your fellow attendees and share what you hope to learn at the event.
10:00am – 10:20am
Aptos General Manager Jeremy Grunzweig will review Aptos’ overall progress to date and where the company is headed for 2025 and beyond.
10:20am – 10:50am
Catch up with Aptos CTO, Tushar Sachdev, on a range of transformative initiatives that are geared to speed delivery, reduce testing burdens and modernize integration for Aptos customers.
10:50am – 11:10am
Morning Break
11:10am – 11:30am
Key to delivering our technology transformation is Aptos’ architecture and data strategy. Hear from John Carney, our lead architect, on key architecture initiatives like event-driven architecture, data sharing and more.
11:30am – 12:00pm
While Aptos has been focused on POS as the lead solution for Aptos ONE, our Unified Commerce Platform is now much more than POS. Catch up on the latest in Aptos ONE capabilities and where the platform is headed next.
12:00pm – 1:00pm
Lunch
1:00pm – 1:20pm
Retail is always a top-tier target for hackers and bad actors, and with the rapid adoption of GenAI, everything from technical attacks to social engineering have become easier and more sophisticated. Get Aptos’ take on this evolving landscape from CIO Jason James.
1:20pm – 1:40pm
Nikki Baird will present a new format for tracking country changes and timelines, and John Carney will present an update on our Country Box effort to isolate localization changes from POS.
1:40pm – 2:00pm
Accepting preorders, pre-authorization, order modification, even order cancellation – these are all capabilities that we’ve heard from retailers as priorities. Helen Fourtounis will lead a discussion on the opportunities and the barriers as we look to more sharply define how we support early-stage order activities.
2:00pm – 2:20pm
Case Study
2:20pm – 2:40pm
Aptos Merchandising offers some very sophisticated capabilities but we find them among the least-used features in our solution. Solution Principal Lincoln Tatro will walk through some of the easiest and most powerful capabilities that you may already have today – if you start using them.
2:40pm – 3:00pm
John Carney will walk through our new standardized integration patterns, where and how they will be applied going forward, and what that means for your speed of deployment, ease of upgrades and options for integration self-service.
3:00pm – 3:30pm
Afternoon Break
3:30pm – 3:50pm
Carl Nemec, Aptos North American Professional Services Lead, will provide an update on several PS initiatives that are driving faster, higher quality delivery engagements.
3:50pm – 4:10pm
Case Study
4:10pm – 4:30pm
An overview of the AI platforms that Aptos can leverage, and where we are bringing AI elements into the Aptos suite.
4:30pm – 5:00pm
Aptos leadership team members come together to answer any questions you want to ask.
5:00pm
Jeremy Grunzweig will offer closing comments on the day before directing you to our reception and dinner plans.
5:15pm
Reception & Dinner
Agenda subject to change
Speakers
Jeremy Grunzweig
General Manager
Tushar Sachdev
CTO
Ian Auerbach
VP, Product Management
Nikki Baird
VP, Strategy
John Carney
VP, Architecture
Helen Fourtounis
VP, Merch & Omnichannel Strategy
Mike Hughes
VP, Customer Engagement
Jason James
CIO
Meeting Location
Convene at 530 Fifth Avenue is a premium meeting and event space in Midtown East within walking distance to Grand Central Station. This centralized location features four floors of tailored work suites, on-demand meeting spaces, and premium amenities such as a fitness center, an in- house chef inspired catering and cafe, and unlimited snacks and beverages.
Hotel & Accommodations
Aptos has a block of rooms at The Muse New York Hotel, conveniently located near the Convene meeting venue, at a rate of $329 USD plus applicable taxes and fees per night. The booking link is now closed, but limited rooms are still available. To request a room, please email Megan at megan.boliek@aptos.com.