FAQ

Have a question about Engage 2020? Find your answers here!

Has Aptos Engage 2020 been canceled?

Yes. To ensure the safety and health of our customers, colleagues, partners and community, the live Aptos Engage 2020 event scheduled for May 19–22, 2020, in Las Vegas has been canceled.

Will my registration fee for Aptos Engage 2020 be refunded?

Yes. All registered attendees who have paid by credit card will receive a full refund to the credit card that was used during registration. For those who requested that they be invoiced, invoices have not yet been sent, so there is nothing to be done – you will not receive an invoice from Aptos.

Will my sponsorship fee for Aptos Engage 2020 be refunded?

All partners who have already paid to sponsor the live Aptos Engage 2020 event will be contacted individually by their Aptos Alliances representative to discuss options for the virtual event and/or future Aptos events.

How do I cancel my hotel reservation?

All hotel reservations at Encore at Wynn Las Vegas that were made in the Aptos Engage 2020 room block via the link that was provided will automatically be canceled. There is no penalty for these cancellations. If you made a reservation at Encore at Wynn Las Vegas outside of the Engage room block or at any other hotel, you will need to cancel this reservation yourself.

Will my canceled travel expenses be reimbursed?

Many airlines are offering flexible refund options at this time due to the COVID-19 situation. Please contact your airline directly to discuss options.

Will a virtual event replace the live event?

Yes. Aptos is currently planning to host a virtual event in place of the live event.

What is the date for the virtual event?

The virtual event will take place in late spring. You can ensure you receive the latest information by signing up here.

Is there a cost to attend the virtual event?

No. There is no cost to attend the virtual event.

How do I register for the virtual event?

All registrants for the live Aptos Engage 2020 event will automatically be registered for the virtual event. For those who did not register to attend the live event, please CLICK HERE to sign up for the latest updates.

Who do I contact for more information?

Please send all questions and inquiries to events@aptos.com.