Detailed Agenda

*agenda subject to change

Engage, Interact and Learn

Check out the complete Engage Agenda below. Scroll through each day for an hour-by-hour breakdown of the event, or filter by the topics listed directly above the agenda. Also, be sure to check out all the details behind the three formats for our informative and educational breakout sessions this year: Hub Talks, Master Classes and Solution Sessions.

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  • May 19th

    Tuesday

  • May 20th

    Wednesday

  • May 21st

    Thursday

  • May 22nd

    Friday

  • Keynotes
    Where
    General Session

  • In part 1 of this Master Class, we will examine two aspects of modern retailing that will impact the entire product lifecycle: the rise of renting as an alternative to buying, and how “recycle and reuse” imperatives will impact product design. Join us for an in-depth look at these rapidly emerging challenges, including dedicated time for classroom discussions of each.
    Master Classes
    Where
    Strauss Room

  • As consumers continue to spend more and more of their disposable income on experiences rather than goods, it is becoming increasingly important for retailers to go where their customers gather. As such, we will begin Part 1 of this Master Class by examining both emerging and proven pop-up shop strategies, and we will follow that with a discussion of the future of store hardware, including how store hardware will be impacted by the emergence of pop-ups as a mainstream part of the store’s role.
    Master Classes
    Where
    Debussy Room

  • Artificial Intelligence is one of today’s most talked-about but perhaps least understood trends. In part 1 of this Master Class, we will help students understand the reality of what is possible and practical for retail, and we will share our vision for how AI will fit into our solution portfolio in the near- and mid-term. We will then discuss how AI can be put to work to optimize omnichannel operations, and how to get started on that path.
    Master Classes
    Where
    Vivaldi Room

  • Mobility and collaboration are radically changing the way we work, and in part 1 of the Master Class we will explore how these trends can directly impact the merchandise lifecycle. We will take a close look at new ways to capture customer input in ways that can influence and localize assortments, and then we will explore how Augmented Reality can fuel highly collaborative product design to take errors, time and money out of the product lifecycle.
    Master Classes
    Where
    Schubert Room

  • Part 2 of this Master Class will focus on how the sustainability movement impacts the store. We will begin by taking a look at how resale will impact the store, including floor plans, sales strategies and assortments. Then, we will conclude the Master Class with a look at how to design sustainable stores. And of course we will save time for a group discussion to share ideas and solutions to these challenges.
    Master Classes
    Where
    Strauss Room

  • In part 2 of this Master Class, we will switch gears and take a look at how the new role of the store is impacting merchandise and assortment planning. We will examine how assortments, inventory plans and allocations must adapt as the store’s role as a fulfillment center continues to expand. We will then discuss the impact of store events on the entire planning lifecycle, from merchandise and financial plans to assortment and promotion plans, as we attempt to identify the specific adjustments that must be made to develop plans that align closely to store events that are, many times, driven and defined by the store teams.
    Master Classes
    Where
    Debussy Room

  • Part 2 of this timely Master Class we focus on what is up first for AI within the Aptos portfolio: forecasting. We will build a business case for investing in AI to support your forecasting processes, and then we will show you exactly how AI can be used to create forecasts that are highly aligned to demand. And, of course, we will also save time for discussion of all the concepts and ideas presented during the class, giving all students a chance to share their perspectives, opinions and ideas about how AI can have the most meaningful impact on retail.
    Master Classes
    Where
    Vivaldi Room

  • In part 2, we look at how advancements in mobility and collaboration are impacting the way we shop and how we work inside the store. We will begin with a look at the potential for one comprehensive app to support all the functions expected in the rapidly expanding role of the sales associate. We will then look at how computer vision, artificial intelligence and mobility have come together to create what could be shopping’s latest killer app: visual search. You don’t want to have to play catch-up when the majority of mobile product discovery happens via visual search, and this session will help you stay ahead of the trend.
    Master Classes
    Where
    Schubert Room

  • Keynotes
    Where
    General Session