Thriving in an Era of Constant Disruption

As empowered shoppers and emerging technologies continue to wreak their relentless impact on the entire retail industry, many retailers are struggling to transform their enterprises and stay aligned with this “new normal.” Former Home Depot Chairman and CEO Frank Blake helped lead a dramatic turnaround at Home Depot by creating a culture built upon an unwavering focus on customers and associates. Frank will draw upon his broad experiences — from law clerk for a supreme court justice to deputy secretary of energy to CEO of Home Depot — to share insights into transformation strategies, including the “inverted pyramid” leadership model, that he believes will help create retail enterprises that keep pace with ever-shifting market conditions and shopper expectations.

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